Platform Commitments
HomeWise Trust Commitments
Effective date: July 13, 2026HomeWise AI Platform
These are the commitments we make about how HomeWise operates. They describe how we handle your data, how our AI behaves, and how we protect the integrity of your home-buying experience. This is not a Privacy Policy or Terms of Service — it is the plain-language expression of how we have chosen to build this platform.
01.Your information belongs to you.
- We do not sell your personal information.
- Your conversations with our AI are private and not shared with third parties.
- Your saved homes remain yours — not data we use to profile you.
- You can export everything we have about you at any time.
- You can delete your account and all associated data.
- We explain what information we keep and why.
02.AI that helps—not AI that persuades.
- Our AI provides guidance, not decisions.
- AI does not act on your behalf or make choices for you.
- AI distinguishes established market facts from emerging patterns.
- AI explains when information is uncertain or incomplete.
- AI recommendations are never influenced by advertising relationships.
- AI does not use your browsing behavior to infer or report on your motivations.
03.Properties are shown fairly.
- Search rankings cannot be purchased.
- Sponsored content is always clearly identified.
- Advertising relationships never change what our AI recommends.
- Search exists to help you find the right home — not to favor any listing.
04.We remember only what serves you.
- Saved homes help us show you relevant properties.
- Tour history helps you organize your buying journey.
- We do not use your activity to create a sense of urgency or pressure you.
- We use your information only for purposes that help you — not to optimize our commercial outcomes.
05.AI advises. Humans decide.
- Every decision remains yours.
- Your agent remains responsible for professional real estate advice.
- AI supports human judgment — it does not replace it.
06.You'll know what's happening.
- We tell you when AI is responding.
- We distinguish national market trends from local property facts.
- We explain what data is being used when it is relevant.
- We avoid presenting patterns or assumptions as established facts.
07.Your account is protected.
- All data is encrypted in transit and at rest.
- Authentication is secured with industry-standard protocols.
- We follow security best practices and monitor for threats.
- We disclose security incidents promptly.
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